QBOS is a Platform-as-a-Service provider focusing on the needs of the modern, increasingly virtual, business enterprise. Our TradeSpace Management System™ is a SaaS delivered ERP suite that provides secure exchange of corporate information and process workflow both inter-organizationally and inter-corporately. Immediate returns are realized through the ability to standardize and automate interactions with suppliers, vendors, outsourcing partners and customers.
The Service Virtualization design of the TradeSpace Management System offers a rapid response option to economic change by enabling the formation of on-demand partnerships within a QBOS TradeSpace. Participants can quickly integrate sales, distribution, and support resources into a common workflow system for transparent management of costs, revenues, quality and compliance.
TradeSpaces can be expanded at-will, offering new opportunities to fluidly off-load Sales and Marketing costs, while at the same time providing the Workforce Automation capabilities necessary to streamline ordering, provisioning and post sale support. Our design effectively reduces reliance on e-mail, voicemail or meetings to move work forward.
QBOS's TradeSpace Management Service is a fully managed offering designed to be implemented with no burden on your current IT Staff and without disruption to current Operations. We offer complete managed business services to include process engineering, application design, and management consulting.
Our Solutions Service is designed for businesses focusing on process improvement, workforce automation, service creation and cost effective growth to strengthen current business strategy. The TradeSpace Management System is ideal for geographically dispersed corporations, franchisors, managed service providers or companies growing through merger and acquisition. We offer the means to quickly integrate new locations, their assets, services, billing and human resources into standard corporate operations.
Our Enterprise Service is designed for Service Providers entering the Software-as-a-Service market to increase wallet share, retention and generate new revenues by offering branded web based applications for resell. The TradeSpace Management System can help overcome traditional barriers to entering the SaaS Market such as distribution, support, customization and OSS Integration.
QBOS understands the inherent "build versus buy" breakpoint for larger enterprises when it comes to the monthly user-based subscription model. We offer a wide range of pricing options and services to ensure a win-win for everyone. We have public multi-tenant subscription offerings, semi-private multi-tenant services comprised of business partners you choose, or private dedicated services depending on your data management needs.
Direct cost benefits can be quickly realized through our ability to transition system workflow configuration and application design to your Operations staff. We have a fully abstracted user interface that allows business analysts, process engineers, and senior managers to perform process change management and new application design work typically reserved for programmers only. This allows businesses to spread traditional IT workload across a broader range of personnel reducing time to market for new products and services, or operational improvements.
Other costs benefits can be achieved with fully auditable security and process performance information. You can also store and activate specialized processes for Disaster Recovery, seasonal peaks, or wide spread service outages that could affect your core business. The system provides rich historical reporting, real time dashboard views and automated alert features allowing management to monitor and interact daily with corporate policy and governance affecting processes preventing loss due to error or oversight.
QBOS can be used to create a multitude of Operational Support applications. Convert spreadsheets, home grown systems, or paper processes into scaleable applications residing in a rich relational database. Automate workflow management, create real-time dashboards, measure handling times, automate escalation and see processes normally hidden from view.
QBOS is an ideal Workforce Automation system. QBOS understands scenario based workflows and agent skill-sets allowing you to streamline personnel and automate work distribution. QBOS scripts task instructions on-screen to improve accuracy, handling times, and agent knowledge. Our Dynamic Interface Manager greatly reduces off-floor training time for employees.
