Saturday, October 11, 2008
 
 

Cbeyond Achieves Positive Return on Investment with the QBOS Tradespace Management System

Service Provider Strengthens Bottom Line With QBOS's Business Process Modeling Software, Portal Technology and Instance-Based Contextual Routing™

DALLAS, TX, JULY 1, 2008 - QBOS, Inc. a leading developer and provider of innovative web based management solutions serving large and small businesses, today announced that Cbeyond®, Inc. has successfully launched its TradeSpace Management™ System to its nationwide Field Service Partner network.

The QBOS TradeSpace Management System will extend process automation, document management, workforce management and collaboration capabilities beyond corporate boundaries to Cbeyond's field service partners who provide VoIP equipment, installation, and other communications services to Cbeyond's 36,000 small business customers.

"We are extremely satisfied with our return on investment in the Tradespace Management System from QBOS," said Richard Batelaan, chief operating officer of Cbeyond. "QBOS implemented a customized solution within 60 days, including a workflow system that integrates with our national service partners. As soon as the system went live, we were able to drastically reduce our paper usage and save time. Their deep understanding of our business and commitment to high-quality customer service has made them a trusted partner."

QBOS customized the feature-rich TradeSpace Management™ system, an innovative combination of Business Process Modeling Software, Portal technology and a unique instance based contextual routing engine, to give Cbeyond a real-time view into the service installation job stream as work progresses in the field. The TradeSpace Management System monitors all work flows, isolates remote process breakdowns, and initiates corrective actions enabling central operations to respond more quickly to the needs of remote personnel in the field.

"It's a smart product for smart companies." says Bob Henderson, chief executive officer of QBOS. "We knew going into a well managed public company, like Cbeyond, would mean competing against the software industry's best available solutions. Not only did we have to show something better, we had to show something new - and we did just that."

Maintaining a competitive advantage with efficient operations requires providing secure, reliable and accurate information exchange between companies and their human resources. The TradeSpace Management System automatically manages the information and workflow exchange rules in accordance with a company's policy requirements, while providing the flexibility necessary to optimize or change relationships and workflows in real-time, without invasive or complex programming. With access to real time information provided by the Tradespace Management System's dashboard reporting, clients can respond quickly and accurately to changing conditions, mitigating risk to the business. The TradeSpace Management system also stores Disaster Recovery and other contingency response processes for immediate activation.

"We know that every company is unique. We believe that web-based software has to be something more than just a template service," said Henderson. "Our solutions are non-disruptive to current operations, do not create a burden for IT, and solve real problems enabling change without the considerable expense and overhead typically found with competitive solutions. QBOS is Cbeyond's trusted partner because of our extensive knowledge and experience in the service provider segment and our solution's ability to be rapidly deployed with quantifiable results."


About QBOS, Inc.

QBOS, Inc. is a leading provider of innovative SaaS and web enabled workflow management solutions serving large and small businesses. The QBOS Inc., TradeSpace Management System™ securely extends workflow and information exchange across corporate boundaries within a variety of market segments and industries. QBOS, Inc. also offers a wide range of modular office automation applications to include CRM, SFA, BPMS, Inventory Mgt, SCM and much more allowing service providers to enter the SaaS market with co-branded or private label applications for resell. Please visit www.qbos.com for more information.

Media and Company Contact:
Bob Henderson
Chief Executive Officer
972-284-1062
rhenderson@qbos.com

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Prevent Identity Theft - Biometric Signature ID and QBOS Partner to Strengthen Online Identity Authentication

DALLAS, TX, MAY 13, 2008 (SEND2PRESS NEWSWIRE) - Biometric Signature ID ("BSI") and Quick Business Operating Systems (QBOS) today announced a strategic alliance that will enable BSI's dynamic biometric authentication and verification solutions to seamlessly operate within QBOS's Business Process Automation Suite of products.

BSI's solutions give businesses' using the QBOS TradeSpace Management System(TM) a strong identity authentication solution to prevent unauthorized user access online. "BSI is working with QBOS to deliver a heightened level of online security while protecting the convenience and access of information that their customers have come to expect on the Internet," said Jeff Maynard CEO at BSI. "QBOS greatly enhances performance and quality of client internal processes by managing the intellectual capital of its clients. BSI will add the extra dimension required to protect these assets from non-authorized abusers without hindering the user experience."

"There has been increasing reports of both insider and hacker attacks against corporate assets making identity management a serious threat. Within a month of announcing a data breech, the average price of stocks in public companies fell by 5% and did not recover to pre-incident levels for nearly a year. Failure to verify the 'real' user is a major source of identity fraud that contributes to over $50B in annual losses," states Maynard. "Through our own innovation and through partnerships with leading providers like QBOS, BSI is working to reduce the risk of online fraud and identity theft when using an online portal site for CRM and workflow operations."

"BSI's design is superior to the approach currently supported by competitors," said Jim Lord, CTO and Founder of QBOS. "BSI's Identity verifications systems, and two-factor authentication are both achieved without forcing users to install any software, or carry any devices and the login process is accomplished in seconds. That is a huge advantage for ensuring minimum user impact while delivering maximum multi-factor identity authentication protection."


About Quick Business Operating Systems

QBOS, Inc. is a leading provider of innovative Saas and web enabled software management solutions serving large and small businesses. The QBOS Inc., TradeSpace Management System(TM) securely extends workflow and information exchange across corporate boundaries within a variety of market segments and industries. The TradeSpace Management System(TM) allows clients to create highly customized and dynamic ecosystems enabling new methods to optimize working relationships, create joint services, and share information or human resources with trusted business partners.

QBOS Inc. also offers a wide range of modular ERP applications such as CRM, Inventory Management, Sales Force Automation, Project Management, and much more. All QBOS applications feature integrated Business Process Management Software which allows clients to create custom processes, workflows, and fully auditable application solutions without programming. For more information, please visit: www.qbos.com.

Media and Company Contact:
Bob Henderson
Chief Executive Officer
972-284-1062
rhenderson@qbos.com


About Biometric Signature ID

BSI provides solutions to reduce identity fraud through its' patent pending BioSig-ID Online(TM) and BioSig-ID WinLogon(TM) biometric handwriting and gesture technologies. Activation is from any mouse, stylus or touchpad on any PC anywhere, anytime. BioSig-ID captures HOW you write/draw including your speed, direction, angle and length which are unique to each individual. Users enroll one time to create a profile (stored in a secure database) and thereafter validate their identity in seconds.

The way you draw or write with a mouse cannot be lost, stolen or borrowed - a major concern with PINS, passwords and tokens. When a user ID's password or token is stolen or shared with a colleague, the system cannot know who the actual physical user is and theft can occur. BioSig-ID stops identity fraud by restricting access to only registered users who verify themselves against their stored biometric profile.

BSI also offers Click-ID(TM) technology that is stronger than a "hard" password or personal questions by clicking on specific objects from a selected image to verify the user's identity. BSI's electronic signature Sig-ID Online(TM) enables users to sign contracts online instantly, thereby increasing revenues and providing proof that the user authorizes the action. BSI offers a complete line of solutions to meet the authentication and authorization needs for a wide range of industries. More information, www.biosig-id.com.

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